All e-commerce payments are accepted through Shopify Payments which accepts all Visa, MasterCard, American Express, Apply Pay, Google Pay, etc. while keeping your payment information safe through 3D Secure Checkouts, PCI-compliant servers and Payment data encryption.
Refunds can only be made via the same payment method/accountused when placing the order.
In the event your order/payment has failed, please contact us immediately where a member of the Bourke Sports team will assist you. We may ask for further information in order to release your order.
As a retailer, our prices will occasionally change without warning, depending on demand, stock levels and upcoming sales. Where a customer pays for an item which may later be displayed at a lower price, we are not able to refund the difference.
After a sale ends the item may return to its original price, in which case, we will not be able to honour the price it was displayed at during the sale.
When purchasing a gift card online, a unique code will be emailed through to the email address you entered when checking out. We do not currently offer a physical gift card for online Gift Cards. However, all online gift cards can be used online or in-store.
Gift Cards cannot be used to purchase additional gift cards. Any orders found in breach of this will be cancelled immediately. Additional orders purchased using these gift cards will also be cancelled.
If you have received your gift card and it isn’t working, please contact us immediately.